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Question I received a Follow Up Services (FUS) invoice for a dropped manufacturing location. How can I get this charge taken off my bill?

Question How do I obtain a copy of the inspection report to support this FUS invoice?

Question Why is my FUS inspection fee more this time than it was last time?

Question What is the graduated annual maintenance fee. and what does it cover?

   
   
Question I received a Follow Up Services (FUS) invoice for a dropped manufacturing location. How can I get this charge taken off my bill?

Answer All requests for factory or file withdrawals must be made by the Applicant of the file and must be submitted on company letterhead to the reviewing office that maintains that file. In order for adjustments to be made to the Annual Maintenance Fee (AMF), the request for withdrawal must be made immediately after receipt of the annual invoice. Invoices covering the AMF are generated January 31 of each year and mailed to all UL Clients immediately thereafter.
If an inspection has been conducted at a manufacturing location prior to UL being notified, the inspection charge remains valid. A letter requesting withdrawal should be submitted as soon as possible in order to avoid future inspections at that particular location.
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Question How do I obtain a copy of the inspection report to support this FUS invoice?

Answer A signed copy of the inspection is left at your manufacturing location. If you cannot locate it, you may contact UL's customer service representatives .
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Question Why is my FUS inspection fee more this time than it was last time?

Answer Most product categories are billed on a flat fee basis, referred to as a Task Rate, rather than on an hourly basis. A Task Rate is based on the type of inspection conducted. If the product is available at the time of inspection, a production Task Rate is billed. However, if the product is not available at the time of inspection, a no-production fee will be charged to the client. The production fee is a greater charge than the no-production fee, since the Field Representative conducts a full inspection of the product. It is important to note that there may be increases in these fees on a yearly basis.
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Question What is the graduated annual maintenance fee. and what does it cover?

Answer This fee, assessed on January 31 each year, covers the cost of maintaining a client's listing. It covers costs such as: maintaining UL's database system for UL Listings, Recognitions and Classifications; mailing pertinent and relevant information for clients on a specific category basis; supporting field and office staff that assist with technical questions; printing company information in our Product Directories; supplementing Standards development; and other areas. This fee is assessed to each client's manufacturing location. The amount of the fee is based on the number of UL files at each manufacturing location.
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