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I
received a Follow Up Services (FUS) invoice
for a dropped manufacturing location. How
can I get this charge taken off my bill?
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How
do I obtain a copy of the inspection report
to support this FUS invoice?
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Why
is my FUS inspection fee more this time than
it was last time?
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What
is the graduated annual maintenance fee. and
what does it cover?
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I
received a Follow Up Services (FUS) invoice
for a dropped manufacturing location. How
can I get this charge taken off my bill?
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 |
All
requests for factory or file withdrawals must
be made by the Applicant of the file and must
be submitted on company letterhead to the
reviewing office that maintains that file.
In order for adjustments to be made to the
Annual Maintenance Fee (AMF), the request
for withdrawal must be made immediately after
receipt of the annual invoice. Invoices covering
the AMF are generated January 31 of each year
and mailed to all UL Clients immediately thereafter.
If an inspection has been conducted at a manufacturing
location prior to UL being notified, the inspection
charge remains valid. A letter requesting
withdrawal should be submitted as soon as
possible in order to avoid future inspections
at that particular location. |
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How
do I obtain a copy of the inspection report
to support this FUS invoice?
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A
signed copy of the inspection is left at your
manufacturing location. If you cannot locate
it, you may contact UL's customer
service representatives . |
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Why
is my FUS inspection fee more this time than
it was last time?
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Most
product categories are billed on a flat fee
basis, referred to as a Task Rate, rather
than on an hourly basis. A Task Rate is based
on the type of inspection conducted. If the
product is available at the time of inspection,
a production Task Rate is billed. However,
if the product is not available at the time
of inspection, a no-production fee will be
charged to the client. The production fee
is a greater charge than the no-production
fee, since the Field Representative conducts
a full inspection of the product. It is important
to note that there may be increases in these
fees on a yearly basis. |
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What
is the graduated annual maintenance fee. and
what does it cover?
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This
fee, assessed on January 31 each year, covers
the cost of maintaining a client's listing.
It covers costs such as: maintaining UL's
database system for UL Listings, Recognitions
and Classifications; mailing pertinent and
relevant information for clients on a specific
category basis; supporting field and office
staff that assist with technical questions;
printing company information in our Product
Directories; supplementing Standards development;
and other areas. This fee is assessed to each
client's manufacturing location. The amount
of the fee is based on the number of UL files
at each manufacturing location. |
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